OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
111 ratings and 70 comments received in the last 90 days.
29 December 2025
Staff were friendly and informative
28 December 2025
It's like a thunder fast
27 December 2025
Joe Martin was a great salesperson, always happy to answer my queries and keep me informed throughout the whole process.
24 December 2025
Again super happy with Joe Martin made the process easy.
24 December 2025
Explained clearly what we wanted to know
22 December 2025
The process was made very simple and all queries fully answered. I was also kept informed of updates and timelines.
15 December 2025
Joe Martin at centre was excellent from Day 1 until the car delivery. He went above and beyond to answer all the questions we had regarding the car.
13 December 2025
It was so special the car had a red bow which was a gorgeous touch also a personalised sign congratulating me on my aceman Mini
08 December 2025
Ellie Hayes was first class and professional She kept me informed at all times throughout my purchase.
29 December 2025
All went smoothly & within a reasonable timescale & while I waited for my mini to be have its' MOT, I was able to wait at service centre, (Hedin, Enfield) sit at one of the tables, & work on my laptop which I very much appreciate, thank-you.
27 December 2025
As above - latest experience was disappointing and makes me doubt if the services provided. Not sure we can trust your teams.
27 December 2025
All good.
27 December 2025
Very helpful service advisor
27 December 2025
Good staff
26 December 2025
Took my car service was done car cleaned inside and out just ran very smoothly
18 December 2025
- called me immediately once they were alerted to car issue - kept me updated throughout the process - car is back and functioning
16 December 2025
The mechanics are very knowledgeable and explained everything that was needed. They are always friendly and the car is cleaned for free at every service.
15 December 2025
Freindly/helpfulnseevice
08 December 2025
Overall cery good service
29 December 2025
Ellie was great explained everything clearly