OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
91 ratings and 64 comments received in the last 90 days.
06 August 2025
Joe was an excellent salesperson - from organising the test drive to completing the purchase.
31 July 2025
Staff were fantastic and customer service was excellent
29 July 2025
very satisfied, we have dealt with Amanda for a number of years and have bought numerous Minis through her.
27 July 2025
Focused on my requirements
26 July 2025
Excellent service from Amanda from beginning to end,
09 July 2025
James Brown who I dealt with was brilliant and patient.. knowledgeable and responded to any questions very quickly and thoroughly.
09 July 2025
Was carried along throughout the process
02 July 2025
Very attentive
01 July 2025
Overall very positive. Only slight issue was my £500 deposit was not returned when expected and I had to wait an extra week for this to be refunded.
17 August 2025
Always great service
17 August 2025
We received the service that we needed very well.
12 August 2025
Again Hannah was patient and understanding even though I was frustrated with the issue with my car once again!
12 August 2025
Very competent, helpful and informative. Everything done on time.
11 August 2025
All work done quickly and one issue I raised when booked was fully checked.
11 August 2025
It was great , felt though that staff weren't completely attentive , thought that there could had been a warmer welcome
07 August 2025
Staff were helpful and service was completed quickly
07 August 2025
Quality Control on repairs could be better as I have to return the vehicle to have the Bumper realigned properly which is inconvenient and frustrating
03 August 2025
service was good but I was in a bit of a hurry and the two-step process seemed a little cumbersome at the time, although I do get why you do it
01 August 2025
Due to it taking over a week and five contacts before I got a promised call back.
06 August 2025
Makes me feel important. No rush. All my questions are answered. The service is excellent.