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Customer Reviews.

service

5

Friendly

03 June 2019

service

3

Base on my last visit this was very poor I was asked if I wanted transport to the nearest town . It was more friendly

31 May 2019

service

5

Work completed on time and everything has been OK

30 May 2019

service

5

Excellent customer service.

30 May 2019

service

5

excellent service

28 May 2019

service

3

There was an issue with the car build. Sunroof was not fitted correctly- not spotted when received by SJ.

19 May 2019

sales

5

We ordered the car and picked it up within a week.

14 May 2019

service

4

not completely satisfied

14 May 2019

service

1

I phoned SJ within the I year period but they could not do repair until the following week outside the 1 year. They said they could not do a permanent repair (see above) as it was outside the warranty. They blamed me for damage which is non-existent.

13 May 2019

service

4

Fairly satisfied

11 May 2019

service

5

Stephen James were professional, honest, fair and extremely accommodating from start to finish. In fact they bent over backwards to deliver an excellent service at a reasonable price on repairs and so I couldn't recommend them highly enough.

06 May 2019

service

3.5

Happy with service

06 May 2019

service

1

Same as above

03 May 2019

sales

5

The whole experience was a pleasure

02 May 2019

sales

5

Very helpful and very patience!

02 May 2019

service

4

Only did not mark 5 due to difficulty in making appointment

01 May 2019

service

5

As above

30 April 2019

service

5

Very good service

29 April 2019

service

5

Service completed timely with a complimentary valet - great!

28 April 2019

service

3

The service was good, but assistance over the phone is atrocious.

27 April 2019

service

4

The car is always left in good shape. Although claims of it being 'cleaned' Are often exaggerated.

18 April 2019

service

5

Good time scale and efficient service

17 April 2019

sales

5

Amanda kept us informed every step of the way and was always able to answer any queries

17 April 2019

service

1

I had to call 5 days in a row before I was able to book a service. The quote I was given over the phone did not match what I ended up paying in branch.

16 April 2019

service

4

In general I am completely happy. However sometimes getting through their automatic phone system is a nightmare and parking can sometimes be an issue

14 April 2019

sales

5

Amanda Morris was brilliant with me she understood what I needed. Kept me will informed with the process. I have a disability and she helped me understand the process taking away all the stress and anxiety Brilliant service from her.

09 April 2019

sales

4

Long wait initially

06 April 2019

sales

1

The car is wonderful but online sales is the way forward as salesman at mini are no longer trustworthy

06 April 2019

service

4

Would have got completely satisfied but service book not stamped. Not happy about this.

05 April 2019

service

5

Never had a problem in 5 years of ownership

02 April 2019

sales

5

Like I said Jasmine was excellent

30 March 2019

service

5

No complaints whatsoever, always looks as good as new.

29 March 2019

sales

5

Great customer service

29 March 2019

service

4

Everthing s Satisfactory

26 March 2019

service

4

They done everything needed.

26 March 2019

service

4

Did me repair good

25 March 2019

service

5

Very efficient

24 March 2019

service

5

Sorted my service in excellent time and sent video giving information, a great touch.

22 March 2019

service

1

day (20 February) I took it in to be repaired. So, at this time I was not informed an accident to my car had occurred and from this date until the 1 March 2019 there were no updates or communication (even though new parts were ordered on 20 Feb]

21 March 2019

service

5

They are the Best. Matt & Emma are so friendly and helpfull. They are like my friends.

21 March 2019

service

2

I was booked in for a 'wait-in' service and mot but my car was left unattended for 3 hours. I had to complain in order to have the service work to commence.

18 March 2019

service

5

I was happy with the product, the service and I think i got a good deal

16 March 2019

service

5

Fast and reliable great helpful staff