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Customer Reviews.

sales

5

My selection and purchase of a MINI at Stephen James Enfield was a positive experience from start to finish.

30 March 2021

sales

5

I think Amanda did an amazing job. I was informed every step of the way.

28 March 2021

service

5

My car was dealt with fast, friendly and professional

24 March 2021

service

5

Stephen James never let me down and always deliver on time.

23 March 2021

sales

5

Amanda was very helpful right from the start and did everything she could do meet my requirements

22 March 2021

sales

5

The process was very easy and straightforward. I felt like Amanda done a great job.

22 March 2021

service

5

Quick & efficient repair & service

22 March 2021

sales

5

I felt well informed and looked after.

21 March 2021

service

5

Ditto I stick with you

21 March 2021

service

5

Could not ask for more. The best main dealer I have ever dealt with.

19 March 2021

service

5

Seamless process

17 March 2021

sales

5

Great service by Jasmine even though I received the car later than planned because of Covid I am really satisfied

17 March 2021

service

5

There is not a improvement I could suggest from when they took the car to when I picked it up.

16 March 2021

service

5

My car had to have a new tyre which unfortunately are no longer manufactured, which then meant I needed two. Stephen James paid for one as a good will gesture which was amazing.

16 March 2021

sales

5

Again top customer centric attitude

10 March 2021

service

5

Was kept up to date with the MOT and service, called to explain the need for replacement parts and I didn't have to wait very long considering Covid situation

10 March 2021

service

5

COVID safe and quick service

08 March 2021

service

5

From first phone call to book a repair through to collection on completion the service offered was excellent particularly given today's difficult circumstances.

06 March 2021

service

5

Repair completed quickly

02 March 2021

service

5

Rang to book my car in, service done next day.

02 March 2021

service

5

Service was carried out and communication was quick

01 March 2021

service

5

Nice staff team, very friendly & courteous.

01 March 2021

service

5

very professional

28 February 2021

sales

5

as before whole process was painless and efficient. responded to requests. communication excellent and knowledgeable

27 February 2021

service

5

Efficient and thorough work.

27 February 2021

service

5

Danny is always very efficient and professional. Danny and the Stephen James team offer a great customer experience even in these difficult times.

25 February 2021

sales

5

Jasmine and Alex were both extremely helpful in facilitating our purchase.

24 February 2021

service

5

Excellent service from Stephen Hames

23 February 2021

service

5

Did what they Said they would do and even sent me a video

22 February 2021

sales

5

Amanda, the sales representative made the process very straightforward

18 February 2021

service

5

See comments above.

15 February 2021

service

5

Could not fault the experience.

14 February 2021

service

5

The work was done quickly and efficiently so very satisfied

14 February 2021

service

5

Quality service with a smile

09 February 2021

service

5

I have been looked after by Danny the service advisor who is very caring a lovely person

09 February 2021

service

5

So so happy with the service customer

07 February 2021

service

5

Exceptional from start to finish. Informative, professional and in these trying times safe and reassuring.

07 February 2021

sales

5

Friendly staff...

05 February 2021

sales

5

As abouve good service

03 February 2021

service

5

It was an easy in and out service. The team were nice, all socially distanced and it made my day easy.

01 February 2021

service

4.5

Attention to detail is second to none

24 January 2021

service

5

Mathew Porter at Stephen james is an asset to their team. Always happy to help. Keeping me up to date at all times. I only come back to Stephen james because of Mathew. Excellent.

24 January 2021

service

5

Communication and detail regularly given

24 January 2021

service

5

Staff and service is wonderful

20 January 2021

service

5

Response turn around time could be quicker.

18 January 2021

service

4

Communication was great while car in service