Absolutely great service by great staff
Absolutely great service by great staff
I have had no issues with servicing my car or MOT
Ohma was very efficient and professional In handling the process
Omar was great and easy to get on with whilst also being very professional.
My car is a problem with the brakes while still under warranty. I managed to get it booked into the service dept within two days and it was all dealt with quickly and efficiently and we were kept informed of progress throughout. They even delivered h
Very quick turnaround and kept informed by team at all stages. Car was nicely cleaned after service.
Was booked in to update software on car and when collected was told it was not done as the Bluetooth seems to work. This was not the entire issue and was not advised as to why it does not work.
Amanda Morris was fantastic as usual. Knew exactly what I wanted
Felt like I was looked after and nothing was any trouble.
Staff very helpful
Love my mini ??
Welcoming, professional and efficient
Good service Seat didn't go back fully after valet & service. Sorted out after bringing back.
Work carried out to very high standards
Easy booking in service and quick appointment and turnaround. Even washed and vacuumed the car and offered me a lift to the station. I like these guys!
Excellent service from Jasmine Ngenge
I had requested an automatic courtesy car while my car was in for service and warranty work but they didn't have one available when I arrived. Luckily I am able to drive a manual car although doing so causes me a lot of discomfort.
I had to query the initial bill after two telephone conversations and it was lucky I did as it reduced by a further £200
Very happy with all the service
Service carried out without fuss. Video of advisories is useful.
Helpful and polite staff.
Amanda Morris made my MINI experience very enjoyable. Her customer and aftercare services were fantastic.
The chap who dealt with my service was great, however the lady at reception was quiet abrasive
very efficient service and staff
Everything went OK as one expected
all staff, especially Emma, reception and David, vehicle collector
Amanda is brilliant and we have bought several cars from her in the past.
Over all service was great .
Amanda and Joseph at The Enfield showroom were superb in explaining everything from the finance of the car and all details about the car .Excellent customer service .
Jasmine tried hard and was very responsive to questions
Again I would have to say the experience was all down the service provided by Dennis Hind. I was extremely pleased with the service and car that we decided on. He was genuine and did not make me hold a 'sold' sign at the end.
nothing to complaint about - dealt with quickly when dropping car off and picking it up - so no hanging about
VERY GOOD CUSTOMER SERVICE FROM OMAR AND GOOD OVERALL CUSTOMER EXPERIENCE
It's a nice clean showroom with friendly staff and fabulous coffee.
I am extremely happy with the service I received at my Mini centre. My salesman Dennis Hind was lovely, professional, competent friendly and funny. At no time did I ever feel like I was being pressurised into anything I wasn't happy with.
Because the staff who looked after us was a great man and helped us alot... well job...
Really satisfied. Had so much help choosing my car and the follow up emails/videos through the process were brilliant.
I was waiting for half an hour to see someone having arrived slightly early.
as above first question
Great team at Stephen James in Enfield - sales and servicing always so helpful
Everything was smooth.
Dennis Hind was a pleasure to work with
If they can return my car looked so dirt, how can I trust that they had checked my car properly.
Whist everyone was courteous and helpful I felt the wait to be seen was too long. I also found the investigation into a blocked washer too expensive especially as I had indicated the fault. Disappointing.
They sorted out my stripes on my Mini's bonnet which after just over 2 years were disintegrating
everything was done to make sure I was happy with what was happening