The service team were helpful and communicative.

Took the pressures away from me.

Waited on site for my car .... friendly .. offers to take me wherever instead of waiting and valet excellent

Finishing touches prior to handing back, also liked the instruction sheet to make sure I adjust tyre pressure before driving off

My car came back like new.

Car all fixed in 90 mins

As above. did what was promised. also pleasantly surprised that the service was covered, of which I wasn't aware.

Very satisfied with the service and speed

Was told what was needed before proceeding

Again good service just expensive

Well, you asked me if I was satisfied!

It was done quickly

No complaints on service

Video sent of car to notify of what was found on car

Very poor communication, by telephone (no one answering) in service centre long wait to get car back.

All seemed good until we discovered we cannot charge it!

Everything on time , communication excellent, car perfect

My problem was dealt with within a reasonable timescale. Although I have to return to finish off the repair, I was kept updated all the way

Came exactly as specified and on time predicted.

mini had 2 problems. The car stayed overnight but when i picked it up only 1 or the problems was sorted, so i took the car back the next day. The lady who served me said she wasn't authorised to help so has put in a request, but no reply yet

Absolutely great service by great staff

I have had no issues with servicing my car or MOT

Ohma was very efficient and professional In handling the process

Omar was great and easy to get on with whilst also being very professional.

My car is a problem with the brakes while still under warranty. I managed to get it booked into the service dept within two days and it was all dealt with quickly and efficiently and we were kept informed of progress throughout. They even delivered h

Very quick turnaround and kept informed by team at all stages. Car was nicely cleaned after service.

Was booked in to update software on car and when collected was told it was not done as the Bluetooth seems to work. This was not the entire issue and was not advised as to why it does not work.

No problems

Amanda Morris was fantastic as usual. Knew exactly what I wanted

Felt like I was looked after and nothing was any trouble.

Love my mini ??

Staff very helpful

Welcoming, professional and efficient

Good service Seat didn't go back fully after valet & service. Sorted out after bringing back.

Work carried out to very high standards

Easy booking in service and quick appointment and turnaround. Even washed and vacuumed the car and offered me a lift to the station. I like these guys!

Excellent service from Jasmine Ngenge

I had requested an automatic courtesy car while my car was in for service and warranty work but they didn't have one available when I arrived. Luckily I am able to drive a manual car although doing so causes me a lot of discomfort.

Very good

I had to query the initial bill after two telephone conversations and it was lucky I did as it reduced by a further £200

Very happy with all the service

Service carried out without fuss. Video of advisories is useful.

The chap who dealt with my service was great, however the lady at reception was quiet abrasive

Helpful and polite staff.

very efficient service and staff

Amanda Morris made my MINI experience very enjoyable. Her customer and aftercare services were fantastic.

all staff, especially Emma, reception and David, vehicle collector

Everything went OK as one expected