So helpful. Amanda helped sort a private number plate and kept secret as a birthday present.

Team could not do enough

Had great service throughout the whole procedure.

Amanda And her team kept me updated . Regularly.

Because your staff are great.

Amanda was brilliant. Very helpful and can answer any questions.

Staff were very kind and explained things to me.

Simple and quick

Catered for and covered all aspects.

I had excellent service from Amanda Morris at Stephen James and felt very comfortable as Amanda did her upmost to help me with all my questions/information that I required.

Keep me updated throughout the day really great service

Everyone was amazing and out me at ease.

The sales assistant was perfectly charming.

Very nice team to deal with. The cost to repair my broken plinth was actually cheaper going through Mini than if I'd bought the part myself and outsourced the fitting to another garage - this was a huge surprise to me. Naturally I was delighted.

Excellent customer servicr

Good service

i was seen on time spoken to very politely five star all the way

Everything done properly and enjoyed the experience

Good welcome from house team and 121 support through the service process. Car washed.

VERY HELPFUL AND FREINDLY STAFF. I WOULD LIKE TO THANK ALEXANDRA AND JOSEPH FOR THEIR FULL SUPPORT AND ASSISTANCE DURING HANDOVER.

Exceptional service and attention to detail

Amanda was very helpful

I found the whole experience smooth and efficient.

Sales Rep Amanda Morris is an exceptional person. Her ability to explain the process of purchasing a car was clear, precise and in laymans terms. Her personality and bubbly nature makes your experience enjoyable. A great asset to your company!

I felt at home with them all

Excellent communication and quality of work carried out

Sales process was smooth and excellent service Amanda knows what I like and my new car is Perfect

Problem sorted with great service

I booked my Mini in for an MOT. It was done in a couple of hours. My service manager Dean was polite and professional and looked after me well.

I received very efficient professional friendly service there

Kept informed throughout the process.

The work done is excellent

I was dealt with very efficiently and communication was good

No problems too much, everything explained clearly.

Rocco was helpful, attentive and always very professional.

Knowledgeable, polite staff. Comprehensive service with lots of communication

Excellent service very helpful and informative

The service advisor was helpful, friendly and willing to help

As always a pleasant and efficient service with a dedicated service advisor.

Got more than I expected

Excellent service

Everything completed

They were easy to deal with & did a great job.

Could not be happier and more impressed with Stephen James.

Delivery was earlier than I expected in the semi-conductor circumstances. I had a Mini before so the handover was good. Loved the video of how things work!

Great service

Smooth process - well organised for electronic signatures and great communication

Very helpful and professional staff. Handover was very thorough. Walk-through video was brilliant!

Staff very helpful, video a nice touch

Works done perfectly well.