sales
My selection and purchase of a MINI at Stephen James Enfield was a positive experience from start to finish.
My selection and purchase of a MINI at Stephen James Enfield was a positive experience from start to finish.
I think Amanda did an amazing job. I was informed every step of the way.
My car was dealt with fast, friendly and professional
Stephen James never let me down and always deliver on time.
Amanda was very helpful right from the start and did everything she could do meet my requirements
The process was very easy and straightforward. I felt like Amanda done a great job.
Quick & efficient repair & service
I felt well informed and looked after.
Ditto I stick with you
Could not ask for more. The best main dealer I have ever dealt with.
Seamless process
Great service by Jasmine even though I received the car later than planned because of Covid I am really satisfied
There is not a improvement I could suggest from when they took the car to when I picked it up.
My car had to have a new tyre which unfortunately are no longer manufactured, which then meant I needed two. Stephen James paid for one as a good will gesture which was amazing.
Again top customer centric attitude
Was kept up to date with the MOT and service, called to explain the need for replacement parts and I didn't have to wait very long considering Covid situation
COVID safe and quick service
From first phone call to book a repair through to collection on completion the service offered was excellent particularly given today's difficult circumstances.
Repair completed quickly
Rang to book my car in, service done next day.
Service was carried out and communication was quick
Nice staff team, very friendly & courteous.
very professional
as before whole process was painless and efficient. responded to requests. communication excellent and knowledgeable
Efficient and thorough work.
Danny is always very efficient and professional. Danny and the Stephen James team offer a great customer experience even in these difficult times.
Jasmine and Alex were both extremely helpful in facilitating our purchase.
Excellent service from Stephen Hames
Did what they Said they would do and even sent me a video
Amanda, the sales representative made the process very straightforward
See comments above.
Could not fault the experience.
The work was done quickly and efficiently so very satisfied
Quality service with a smile
I have been looked after by Danny the service advisor who is very caring a lovely person
So so happy with the service customer
Exceptional from start to finish. Informative, professional and in these trying times safe and reassuring.
Friendly staff...
As abouve good service
It was an easy in and out service. The team were nice, all socially distanced and it made my day easy.
Attention to detail is second to none
Mathew Porter at Stephen james is an asset to their team. Always happy to help. Keeping me up to date at all times. I only come back to Stephen james because of Mathew. Excellent.
Communication and detail regularly given
Staff and service is wonderful
Response turn around time could be quicker.
Communication was great while car in service