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Customer Reviews.

service

5

The service team were helpful and communicative.

06 January 2020

service

4

Took the pressures away from me.

05 January 2020

service

4

Waited on site for my car .... friendly .. offers to take me wherever instead of waiting and valet excellent

03 January 2020

service

4

Finishing touches prior to handing back, also liked the instruction sheet to make sure I adjust tyre pressure before driving off

29 December 2019

service

5

My car came back like new.

29 December 2019

service

4

Car all fixed in 90 mins

21 December 2019

service

5

As above. did what was promised. also pleasantly surprised that the service was covered, of which I wasn't aware.

20 December 2019

service

5

Very satisfied with the service and speed

19 December 2019

service

5

Was told what was needed before proceeding

12 December 2019

service

4

Again good service just expensive

10 December 2019

service

3.5

Well, you asked me if I was satisfied!

09 December 2019

service

5

It was done quickly

09 December 2019

service

4

No complaints on service

07 December 2019

service

4

Video sent of car to notify of what was found on car

03 December 2019

service

3

Very poor communication, by telephone (no one answering) in service centre long wait to get car back.

26 November 2019

sales

3

All seemed good until we discovered we cannot charge it!

25 November 2019

sales

5

Everything on time , communication excellent, car perfect

25 November 2019

service

5

My problem was dealt with within a reasonable timescale. Although I have to return to finish off the repair, I was kept updated all the way

23 November 2019

sales

5

Came exactly as specified and on time predicted.

21 November 2019

service

2

mini had 2 problems. The car stayed overnight but when i picked it up only 1 or the problems was sorted, so i took the car back the next day. The lady who served me said she wasn't authorised to help so has put in a request, but no reply yet

21 November 2019

sales

5

Absolutely great service by great staff

18 November 2019

service

5

I have had no issues with servicing my car or MOT

17 November 2019

sales

5

Ohma was very efficient and professional In handling the process

16 November 2019

sales

5

Omar was great and easy to get on with whilst also being very professional.

15 November 2019

service

5

My car is a problem with the brakes while still under warranty. I managed to get it booked into the service dept within two days and it was all dealt with quickly and efficiently and we were kept informed of progress throughout. They even delivered h

14 November 2019

service

5

Very quick turnaround and kept informed by team at all stages. Car was nicely cleaned after service.

11 November 2019

service

2

Was booked in to update software on car and when collected was told it was not done as the Bluetooth seems to work. This was not the entire issue and was not advised as to why it does not work.

09 November 2019

service

5

No problems

07 November 2019

sales

5

Amanda Morris was fantastic as usual. Knew exactly what I wanted

07 November 2019

sales

5

Felt like I was looked after and nothing was any trouble.

04 November 2019

sales

5

Love my mini ??

04 November 2019

sales

5

Staff very helpful

04 November 2019

service

5

Welcoming, professional and efficient

01 November 2019

service

5

Good service Seat didn't go back fully after valet & service. Sorted out after bringing back.

31 October 2019

service

5

Work carried out to very high standards

29 October 2019

service

5

Easy booking in service and quick appointment and turnaround. Even washed and vacuumed the car and offered me a lift to the station. I like these guys!

28 October 2019

sales

5

Excellent service from Jasmine Ngenge

25 October 2019

service

4.5

I had requested an automatic courtesy car while my car was in for service and warranty work but they didn't have one available when I arrived. Luckily I am able to drive a manual car although doing so causes me a lot of discomfort.

21 October 2019

service

5

Very good

21 October 2019

service

4

I had to query the initial bill after two telephone conversations and it was lucky I did as it reduced by a further £200

20 October 2019

sales

5

Very happy with all the service

18 October 2019

service

5

Service carried out without fuss. Video of advisories is useful.

15 October 2019

service

3.5

The chap who dealt with my service was great, however the lady at reception was quiet abrasive

12 October 2019

sales

5

Helpful and polite staff.

12 October 2019

service

5

very efficient service and staff

12 October 2019

sales

5

Amanda Morris made my MINI experience very enjoyable. Her customer and aftercare services were fantastic.

12 October 2019

service

5

all staff, especially Emma, reception and David, vehicle collector

11 October 2019

service

5

Everything went OK as one expected