Personal touches make the difference and having been a customer at this Mini for a while now it was so easy to get the upgraded model I've wanted because of the genuine care and knowledge from Amanda.

A good atmosphere, lots of people on hand. Couldn't fault it.

My only complaint would be the comfort of the car seat being quite hard.

I received very good advice and continuous update regarding my purchase.

Kept up to date with all that was happening up to the delivery of the mini

Amanda was very helpful and made sure I was completely happy with my new car

Amanda Morris at Stephen James Enfield is superb. Keeps us up to date with regular catch up calls. Nothing is too much trouble. Not only is she a first class salesperson but also so friendly, warm and welcoming. You get a very personal service.

Jasmine at the motability department has helped me a lot, made this process very easy and comfortable for me. She is a very knowlageble person with a very positive and lovely energy. Thank you Jasmine once again.

Very well organised and caring service.

Pleasant visit as always

Easy to book, Quality of work carried out.

Kept me informed.

All service personnel made me feel like a client rather than just a number with a vehicle.

Easy to book in, car ready same day.

Prompt, took the time to go through things at our pace. Same comment as Q1 - we're hoping we continue to be satisfied with the service experience as we've only done the sales bit so far.

Got exactly what i expected from BMW.

Due to the attention to detail and thorough support from Jasmine Ngenge

Informed of progress throughout the day. Great communication. Thank you very much

Amanda makes the whole process so easy and smoktb

Jasmine has been most helpful throughout the whole process.

Everything was smooth and easy

Quick and efficient

did what was required

Great customer service and communication throughout, making it very easy for us

Easy booking, overall great service

Good

finished on time and car washed friendly staff

My experience was brilliant I felt very special. Amanda my advisor was amazing.

They happy with the level of service all in good time

To be honest I was so happy the way they attended me from day 0ne as I have said it is very easy straight forward .staff were friendly and helpful and tha staff who was dealing with me MR Omar Baber was superb he advise me well with everything

Emma in MIni Service was knowledgeable and kept me informed

Matt & Lauren are amazing. The body shop staff are so helpful and Gemma & Maria are such lovely Ladies , they look after me like family.

As detailed above & I will have to return the Mini for my Mini for the third time.

They did everything I asked them to do

asked for a "while you wait service" and the dealer obliged with this for me.

Waiting appointments are great... I usually take a seat and get lost in a book... I'm regularly offered tea or coffee... the staff are great

Average customer care, the waiting area had broken furniture and was dirty. Staff seemed disinterested, not rude, just not very happy or motivated

Dealt with professionally

Efficient staff Friendly team Organised process

Car passed its 3 year MOT and mended horn

The matter was dealt with quickly and efficiently

Very helpful

Always politely attended to.

Excellent service love the video idea to show the work being done. Just one complaint didnt check to reset the sevice interval on the computer in the car.

Amazing service

Always an excellent service

The MINI kept me up to date with progress of my purchase from the day I ordered my car, right up to the point of arrival at the MINI Centre Enfield.

Friendly and helpful.

The service team were helpful and communicative.

Took the pressures away from me.