OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
72 ratings and 35 comments received in the last 90 days.
09 June 2022
I cannot asked for anything more and when there was a problem with registering my car when I came to pick it up Amanda came up with a solution and went out of her way to deliver to car.
08 June 2022
I was kept well informed and all went smoothly on the day
07 June 2022
This is all thanks to Amanda Morris who I wouldn't hesitate to recommend to family and friends - and in a heartbeat. Whilst I am pleased, of course, with my new car - it is Amanda who made the experience/purchase & delivery hassle free.
06 June 2022
Collection of my mini was straight forward. Sales staff were helpful in setting up the mini app.
26 May 2022
Team kept me well informed on my car journey throughout the order process.
18 May 2022
Really no problems at all. Very friendly and helpful team.
14 May 2022
Amanda has always given me outstanding customer services, I wouldn't want to go anywhere else. Amanda is always so welcoming and friendly. She went through all the paperwork with me and explained it in simple terms.
14 May 2022
Very satisfied process was smooth and communication was great with Amanda.
13 May 2022
Absolutely wonderful experience. Very skilled, kind and helpful people working at MINI which makes the experience much better ! Thank you Amanda and JD.
05 June 2022
work completed on time
02 June 2022
Warranty issue was handled well.
26 May 2022
Booking is easy with their new reservation hub facility. I was able to speak to an operator within seconds who took my booking. None of the usual being passed from pillar to post that I have experienced at other dealers. Car came back nice an clean.
13 May 2022
Very prompt dealing with problem
07 May 2022
Great customer service
07 May 2022
Fantastic service found the issue and also checked the car for road worthy. Fixed all problems highlighted. Excellent service
29 April 2022
Excellent from start to finish.
26 April 2022
Friendly and informative experience, with timely completion
20 April 2022
Kept informed
02 April 2022
They did a good job
09 June 2022
Great experience, made my buy an exciting one