OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
101 ratings and 59 comments received in the last 90 days.
14 July 2024
Very satisfied
05 July 2024
100% satisfied. Amanda (Morris)knows what I like & goes over & above to make sure she ticks all the boxes.
03 July 2024
I would have given full marks but a mistake was made with our order which was rectified
02 July 2024
Was very happy with the service
29 June 2024
Sales person is great, helpful and good listener.
27 June 2024
The whole process was smoothly executed
19 June 2024
AManda helped me with everything that made my experience very easy and straight forward.AMandas customer service was outstanding she is a credit to your team
18 June 2024
Amanda Morris was relaxed, informed and exceptionally helpful. A joy to deal with.
09 June 2024
Very happy with the process. Amanda is amazing. Nothing is too much trouble for her. All sorted in no time.
21 July 2024
Very helpful
21 July 2024
Excellent service experience
21 July 2024
Good representative
21 July 2024
Information was clear, car was ready in good time, customer waiting area was pleasant.
18 July 2024
Impressed with the video tyre check from the mini service & fact my car was cleaned upon return. I received nice BMW goodies. I gave 4/5 stars because the job took longer than expected and I didn't have a car for 5days. Friendly customer advisors
17 July 2024
I was sent a video of the work done plus my car was cleaned inside and outside
17 July 2024
Highly reliable and professional
17 July 2024
Very efficient and excellent communication
16 July 2024
Great service but expensive
13 July 2024
Got the job done
14 July 2024
From the moment we entered the showroom, we were approached by a personable individual (Sean) who helped us along with our decision and provided updates every step of the way. We hadn't even intended to buy a car ??