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Customer Reviews.

service

5

Hardly had to wait for the service to be done. Very friendly. See above.

14 September 2017

service

2

First time I've been to the service centre and this has happened, the outside was perfectly cleaned however after the amount of time and money I spent I wasn't impressed at all with the clean

12 September 2017

sales

5

I was assisted with ordering the exact MINI I wanted (factory order) and the finance deal was extremely fair and well explained in thorough detail.

12 September 2017

sales

5

They took the time to cover all of my questions.

03 September 2017

service

5

Again because of Phoebe!

01 September 2017

sales

5

Excellent customer service

01 September 2017

service

5

Grateful that the car was collected and returned with service done.

31 August 2017

service

5

Friendly. resolved the problem, got a clean car back

28 August 2017

service

5

Service was on time and problemFree

26 August 2017

service

5

Cause was easy and simple

25 August 2017

service

5

The problem was dealt with and the car was check and software upgraded.Also Phoebe was fantastic showing me a trick opening the boot that I didn't know about

25 August 2017

service

4

Service carried out quicker than originally informed, excellent service from start to finish.

24 August 2017

sales

5

Once problems of communication were looked into by manages I was completely satisfied.

24 August 2017

service

5

Service team were helpful and the whole process was efficient and faultless

23 August 2017

service

2

Car "cleaning" - outside fine, but inside windscreen & door trims were so smeared it seemed like they'd been wiped with a dirty rag.Driver-side nozzles set so water sprayed over the roof. Service record not filled-in. All minor things but...... :-(

23 August 2017

service

5

good

22 August 2017

service

4

My Mini was rewired but there still remains a rumble over bumpy roads which was not there prior to the rewiring.

19 August 2017

service

5

Explained i had afew issues with the Mini....they were sorted out..Also was sent a small video prior to the service..was shown some faults...very informative...never had this kind of service before.

18 August 2017

service

4

The light display on my dash has not worked since my service

18 August 2017

service

5

Very attentive staff who were able to explain and deal with queries

15 August 2017

service

3

Shouldn't be for customer to chase progress on their vehicle - but the service manager to keep customer in the loop. Left on 2 occasions with same issue - no courtesy call to see whether issue was resolved. More interested in getting car out workshop

11 August 2017

service

4

as above

09 August 2017

sales

5

It was quick and easy. Amanda (who we were dealing with) was funny, informative and honest.

09 August 2017

service

5

As above. Plus all members of staff were pleasant and friendly.

08 August 2017

service

4

Seen on time , kept up to date , video sent of the service being done ,car cleaned as a bonus . Little bemol.... was not given an estimate on cost of replacing the brakes ....

08 August 2017

sales

5

Fantastic updates on progress of my order and the the delivery handover was excellent.

08 August 2017

sales

5

Omar was helpful throughout, knowledgeable and patience personified.

04 August 2017

service

4

See above

04 August 2017

sales

5

We were listened to and our needs understood. We were given a very good deal

04 August 2017

service

5

Very good customer service. Polite and all took their time to ensure full satisfaction.

01 August 2017

sales

5

Really lovely staff helpful and good knowledge about car

31 July 2017

service

5

Service details explained and good follow up procedures

28 July 2017

sales

5

Very straightforward from start to finish. Amanda kept me well informed.

21 July 2017

sales

3

Purchasing took along time as the salesman had to keep checking the price with the manager, however we got there in the end!Collecting the car took about 3 hours as so much paperwork to do and had to wait for mini finance.

14 July 2017

service

5

Car was taken early and returned early so didn't have to sit and wait for long.

13 July 2017

service

5

Good

12 July 2017

service

5

Excellent service and aftercare

11 July 2017

sales

5

everything was as promised

10 July 2017

service

5

The five stars reflects the sales experience provided by by the person to sold me the car. The service centre however; that fitted the heads up display was somewhat lacking and this resulted in a fault for which required me to re visit several times.

07 July 2017

sales

5

Good service

07 July 2017

sales

5

Amanda kept us informed throughout the whole process, with regular phone calls and she even sent us a video of our new car to get us excited

05 July 2017

sales

5

The lady who served me was very nice and very professional.

05 July 2017

sales

5

The showroom was spacious and easy to walk around, I was able to quickly test drive a Mini and Amanda at Stephen James was quick to find one that had the colour and extras etc that I liked.

05 July 2017

sales

5

Smooth & courteous negotiations & efficiency.

04 July 2017

sales

5

Danny and Andreas were both very helpful and kind.

03 July 2017

sales

5

Very confident , caring and informative sales who responded to all our needs

29 June 2017

sales

5

Good service

29 June 2017

service

5

Amazing service

29 June 2017

service

5

Because from start to finish it was ace

28 June 2017

service

5

Extremely satisfied. Always get well looked after by Phoebe