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Customer Reviews.

service

5

Good

12 July 2017

service

5

Excellent service and aftercare

11 July 2017

sales

5

everything was as promised

10 July 2017

service

5

The five stars reflects the sales experience provided by by the person to sold me the car. The service centre however; that fitted the heads up display was somewhat lacking and this resulted in a fault for which required me to re visit several times.

07 July 2017

sales

5

Good service

07 July 2017

sales

5

The lady who served me was very nice and very professional.

05 July 2017

sales

5

The showroom was spacious and easy to walk around, I was able to quickly test drive a Mini and Amanda at Stephen James was quick to find one that had the colour and extras etc that I liked.

05 July 2017

sales

5

Amanda kept us informed throughout the whole process, with regular phone calls and she even sent us a video of our new car to get us excited

05 July 2017

sales

5

Smooth & courteous negotiations & efficiency.

04 July 2017

sales

5

Danny and Andreas were both very helpful and kind.

03 July 2017

sales

5

Good service

29 June 2017

sales

5

Very confident , caring and informative sales who responded to all our needs

29 June 2017

service

5

Amazing service

29 June 2017

service

5

Extremely satisfied. Always get well looked after by Phoebe

28 June 2017

service

5

Because from start to finish it was ace

28 June 2017

sales

5

For the reasons stated above.

27 June 2017

service

4

Friendly, efficient staff

23 June 2017

service

4

Did a good job, on the car. Finally managed to start the paint warranty claim.

23 June 2017

sales

5

Although sales floor was really busy, the Deputy Manager stopped and introduced himself and said he'd get us looked after and answered a few questions. The personnel we saw were very professional and attentive and put us at ease,

20 June 2017

service

5

Staff were friendly and the service was carried out really quickly

17 June 2017

sales

4

Amanda was very helpful and made it easy.

16 June 2017

service

5

Always available to answer a question

16 June 2017

sales

5

Friendly and helpful advisor.

14 June 2017

sales

2

See above re the faulty battery.

14 June 2017

service

5

Great customer service Phoebe is brilliant (Mini Receptionist) Car done quickly.

13 June 2017

sales

5

The salesman (Harry Watson) was new and any questions he couldn't answer about the car, he made sure he found out the answers for me. I also kept him and his manager late after closing and they didn't try to rush me.

13 June 2017

service

5

No other reason to be less than totally satisfied.

13 June 2017

service

5

Everything was explained to me well and I was made to feel very welcome. I waited in the customer lounge and was very comfortable.

07 June 2017

service

5

Very professional organisation, staff very courteous, clean tidy premises. Service carried out correctly, vehicle returned very clean.

06 June 2017

service

5

Everything from booking in to collection was efficient and friendly.

06 June 2017

sales

3

Had problem on the first day I got the car. It took the excitement away.

01 June 2017

sales

5

Great service from Omar

29 May 2017

sales

4

Amanda Morris ensured she kept me informed of the progress of the car's movements and provided a rough idea when the vehicle was due

23 May 2017

service

5

The agent I spoke to was very good at handling my problem and booking us in. He was polite and very helpful.

22 May 2017

service

5

Quick and excellent service

22 May 2017

sales

5

Louise Causon was the sales person who dealt with us and was very helpful and responsive throughout the process.

20 May 2017

service

5

Arranged service quickly, great communication, carried out service within the time I was advised, notified me as soon as was completed, advised of when a new issue would arise.

18 May 2017

service

5

Phoebe was excellent, she was very reassuring and professional I left feeling very confident that everything was okay.

15 May 2017

sales

5

Louise at mini made the process very easy, explaining all options simply too.

15 May 2017

sales

5

Amanda, the lady who dealt with me, was very polite, happy and helpful. She really took her time and showed me everything I needed to know with all the features on the car.

10 May 2017

service

4

Completed the task within 24 hours but did not have the parts in stock which is surprising for a main dealer

28 April 2017

service

5

Fantastic customer service from Phoebe

28 April 2017

service

5

I always receive great customer service and prompt responses to any queries.

25 April 2017

service

5

The service team are always welcoming and helpful

25 April 2017

service

5

Car was fixed and sorted before the end of the day

21 April 2017

sales

5

Great sales service, Andreas was very patient and helpful throughout the process.

21 April 2017

service

5

Particularly the attitude of the really helpful Service agent, Phoebe.

20 April 2017