Very pleased with the service we were given
Very pleased with the service we were given
All deadlines were met, and the car was as cute as we had hoped.
The representative name Troy Ricketts who have handled my order was just brilliant, from day one discussing about details of the Mini I want to actually getting the car. I was never missed out from being surprised.
Collected the car and returned it beautifully clean
They stayed open late to accommodate my diary - in face the sales guy stayed about 40 minutes after the place closed to show me around the new car rather than rush off at the end of his day.
Timely service, polite staff. I brought my laptop and worked whilst my car was in the workshop
Good customer service is a valued commodity these days and feel that I can trust them with confidence
Great service and even cleaned the outside of my car
Did everything I wanted. Collected and delivered the car which saved a lot of time
Phoebe great service !
Friendly staff, excellent service
Amanda was amazing, sorted everything with the minimum of fuss.
My car is working fine and the staffs are always helpful, friendly.
The Stephen James was a more friendly and approachable serviceThan that of Sytner Chigwell or Chingford Audi very pleased I contacted & visited The Enfield dealership ..
All problems were sorted in a timely fashion.
Omar was excellent
Again service was excellent and my car fixed.
Works completed effectively and ontime
As above would have got a five but I had to wait to be served 10 minutes in the parts department for attention from anyone.
The staff were very helpful
Good service and friendly and polite service assistant
Again, excellent level of service received.
It took a while to book the service by phone and when eventually I was contacted, I contacted twice by two different people for the same reason! All good apart from that.
Great welcome, fast service
Car was collected in the morning and delivered back late afternoon. Contact was maintained throughout the day
Everything exceeded my expectations
Phoebe kept us informed about the progress of the repair, she organised a loan car really quickly with no fuss and reassured us every step of the way. She was really flexible with when we could drop off and pick up my car as well as the loan car.
Very easy and helpful
Omar at Mini Enfield was very helpful and honest
It was a very smooth process from start to finish. Phoebe is an excellent communicator and kept in contact throughout the day.
Work completed very satisfactorily
Good service pheobie was very helpful
My advisor Phoebe was very efficient and helpful. She ensured I was looked after and the work on my car was completed quickly so that it didnt have to interfere with my pre booked plans! Her efficiency and knowledge was impressive.
Quick, Efficient and kept me informed at all times
I've always got good service
Good when you are there with good customer service. Just only having waiting slots 8 to 3 is quite difficult for people who cannot get out of work
My car was fixed in a reasonable time frame.
Paperwork completed and delivery dealt within a timely manner, no stress at all, even asked if I could choose a number plate which wasnt too much trouble.
All our requests for the spec of the car were met and more. Amanda was especially friendly and couldn't do more for us in helping us achieve the car we wanted for our needs. We were well looked after and were listened to more importantly.
You sent me a video of the car on the ramps and talked on video about details of tyres/brakes etc.
From the time we entered the showroom and until the time we picked up the car can only speak very highly of the team
It was great, phoebe is very professional and helpful
Service carried out and rear pads replaced minimum of fuss.
Excellent customer service.There was an unfortunate fault with the engine on the day of collection, however I was given a courtesy car whilst the fault was repaired which is was the next day.Special shout out to Connor Graham-Kingdom for this servi
Again we turned up unannounced when going to purchase a Toyota but decided to have a look.The sales lady gathered all the information quickly and efficiently whilst we went across to look at the Toyota, answered all our questions. Sound knowledge
An excellent service. I am always happy with the customer service and professional manner.
As above, in detail I felt the wrong note was struck in the negotiations over price. I expected some kind of goodwill gesture would be made on price as I had found 4 other similar minis for sale at other dealerships in the London area.