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Customer Reviews.

sales

5

Very pleased with the service we were given

11 April 2018

sales

5

All deadlines were met, and the car was as cute as we had hoped.

11 April 2018

sales

5

The representative name Troy Ricketts who have handled my order was just brilliant, from day one discussing about details of the Mini I want to actually getting the car. I was never missed out from being surprised.

06 April 2018

service

5

Collected the car and returned it beautifully clean

05 April 2018

sales

5

They stayed open late to accommodate my diary - in face the sales guy stayed about 40 minutes after the place closed to show me around the new car rather than rush off at the end of his day.

04 April 2018

service

5

Timely service, polite staff. I brought my laptop and worked whilst my car was in the workshop

03 April 2018

service

5

Good customer service is a valued commodity these days and feel that I can trust them with confidence

02 April 2018

service

5

Great service and even cleaned the outside of my car

31 March 2018

service

4

Did everything I wanted. Collected and delivered the car which saved a lot of time

27 March 2018

service

5

Phoebe great service !

27 March 2018

service

5

Friendly staff, excellent service

26 March 2018

sales

5

Amanda was amazing, sorted everything with the minimum of fuss.

25 March 2018

service

4

My car is working fine and the staffs are always helpful, friendly.

23 March 2018

sales

5

The Stephen James was a more friendly and approachable serviceThan that of Sytner Chigwell or Chingford Audi — very pleased I contacted & visited The Enfield dealership ..

20 March 2018

sales

5

All problems were sorted in a timely fashion.

16 March 2018

sales

5

Omar was excellent

13 March 2018

service

5

Again service was excellent and my car fixed.

13 March 2018

service

5

Excellent attention

12 March 2018

service

5

Works completed effectively and ontime

12 March 2018

service

4

As above would have got a five but I had to wait to be served 10 minutes in the parts department for attention from anyone.

10 March 2018

sales

5

The staff were very helpful

09 March 2018

service

5

Good service and friendly and polite service assistant

08 March 2018

sales

5

Again, excellent level of service received.

06 March 2018

service

4

It took a while to book the service by phone and when eventually I was contacted, I contacted twice by two different people for the same reason! All good apart from that.

05 March 2018

service

5

Great welcome, fast service

05 March 2018

service

5

Car was collected in the morning and delivered back late afternoon. Contact was maintained throughout the day

03 March 2018

service

5

Everything exceeded my expectations

03 March 2018

service

5

Phoebe kept us informed about the progress of the repair, she organised a loan car really quickly with no fuss and reassured us every step of the way. She was really flexible with when we could drop off and pick up my car as well as the loan car.

02 March 2018

sales

5

Very easy and helpful

02 March 2018

sales

5

Omar at Mini Enfield was very helpful and honest

02 March 2018

service

5

Impeccable service

01 March 2018

service

5

It was a very smooth process from start to finish. Phoebe is an excellent communicator and kept in contact throughout the day.

27 February 2018

service

5

Work completed very satisfactorily

23 February 2018

service

5

Good service pheobie was very helpful

23 February 2018

service

5

My advisor Phoebe was very efficient and helpful. She ensured I was looked after and the work on my car was completed quickly so that it didn’t have to interfere with my pre booked plans! Her efficiency and knowledge was impressive.

23 February 2018

service

4

Waiting time

23 February 2018

service

5

Quick, Efficient and kept me informed at all times

20 February 2018

service

5

I've always got good service

16 February 2018

service

4.5

Good when you are there with good customer service. Just only having waiting slots 8 to 3 is quite difficult for people who cannot get out of work

16 February 2018

service

5

My car was fixed in a reasonable time frame.

16 February 2018

sales

5

Paperwork completed and delivery dealt within a timely manner, no stress at all, even asked if I could choose a number plate which wasn’t too much trouble.

14 February 2018

sales

5

All our requests for the spec of the car were met and more. Amanda was especially friendly and couldn't do more for us in helping us achieve the car we wanted for our needs. We were well looked after and were listened to more importantly.

14 February 2018

service

5

You sent me a video of the car on the ramps and talked on video about details of tyres/brakes etc.

10 February 2018

sales

5

From the time we entered the showroom and until the time we picked up the car can only speak very highly of the team

09 February 2018

service

5

It was great, phoebe is very professional and helpful

08 February 2018

service

5

Service carried out and rear pads replaced minimum of fuss.

06 February 2018

sales

5

Excellent customer service.There was an unfortunate fault with the engine on the day of collection, however I was given a courtesy car whilst the fault was repaired which is was the next day.Special shout out to Connor Graham-Kingdom for this servi

06 February 2018

sales

5

Again we turned up unannounced when going to purchase a Toyota but decided to have a look.The sales lady gathered all the information quickly and efficiently whilst we went across to look at the Toyota, answered all our questions. Sound knowledge

05 February 2018

service

5

An excellent service. I am always happy with the customer service and professional manner.

05 February 2018

service

3

As above, in detail I felt the wrong note was struck in the negotiations over price. I expected some kind of goodwill gesture would be made on price as I had found 4 other similar minis for sale at other dealerships in the London area.

04 February 2018