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Customer Reviews.

service

5

very professional staff and overall experience was faultless

31 August 2018

service

5

Straightforward booking in procedure and good communication when car was ready.

31 August 2018

service

5

Lovely staff, friendly and knowlegable. They give 100% attention.

30 August 2018

service

5

Great service

30 August 2018

service

2

In the past I have had good customer service but this time, the last 2 occasions it was not up to the level I expect from Steven James and I am disappointed - it was not good enough and I would be happy to explain why.

28 August 2018

service

5

They are helpful.

23 August 2018

service

4

Great service

21 August 2018

service

5

Staff at all levels were pleasant and informative. Car was nice and clean after as well.

21 August 2018

service

5

Great professional customer service with regards to the MOT and servicing department. HOWEVER we are still waiting to hear back from the showroom, after waiting 2weeks. We want to purchase a new car, and requested a test drive, we did not hear back

21 August 2018

service

5

My car was serviced very quick & returned very clean

17 August 2018

service

4.5

Took car in on time delivered back as expected and clean

11 August 2018

service

5

Unfortunately trying to book a service was very time consuming with no return phone calls. Service itself was done in a day and very good.

31 July 2018

service

5

Same as above. My only contact with MINI is through Stephen James Enfield. As said is like going to a friend’s house

18 July 2018

service

4

Car Collection

30 June 2018

service

5

Big bonus is always collecting my car thoroughly cleaned for me

29 June 2018

sales

5

Jasmine made us feel at home from the minute we walked in she offered us beverages and made sure we were comfortable. She asked what i wanted and made sure she delivered without being pushy. I think this played a hugh part in the whole experience

25 June 2018

service

4

Car collected as promised and returned in a reasonable timeframe with the work having been done.

22 June 2018

service

5

MOT fitted in last minute and service manager also helped me to pair my phone on bluetooth

19 June 2018

service

5

Phoebe Clarke, our Mini Service Team Manager, provided, as she always does, a first rate service. She provided clear communication whilst the car was in for service in a friendly manner and resolved our issues in an amicable way.

18 June 2018

service

2

Because everytime I interact with Stephen James, something goes wrong. The only thing they do right is that they collect my car for me.